Answers To Your Most Frequently Asked Questions

“Is it safe to order from you over the Internet?”

Completely safe. I only associate with and use the highest quality Internet services as a way to reflect the quality of my product and to make you feel 100% secure in ordering from me. My credit card processor, Clickbank.com, is a member of the Better Business Bureau, and has over 10,000 vendors selling thousands of products through their servers every day. They use 128-bit SSL encryption to submit your order over the Internet, and are committed to ensuring your total safety and privacy.

 “What’s your refund policy if I want to get my money back?”

My refund policy is simple and hassle-free. If you’re not happy for any reason, just email my personal address at rebekah(at)homebakingsuccess.com within three months of your purchase date , and I’ll issue you a 100% refund within 24 hours. The full amount will be credited back to you with whatever payment method you used. And even better, you get to keep the Home Baking Success main handbook and all your special bonuses… free, just as my way of saying “thanks for trying it out”.

 “Can I actually get in touch with you if I have a problem?

Yes, of course! Many people are uneasy about buying things online because they don’t know if they’ll be able to talk to a real person if something goes wrong. That’s a frustrating feeling. But you can reach me anytime by emailing me personally at rebekah(at)homebakingsuccess.com. I’ll get back to you in 24 hours or less.

“Is this a real book that you send to me in the mail? How does this work?”

Home Baking Success! and the special bonuses are published in “ebook” format, which means “electronic book”. They start out as a Microsoft Word document, and are converted into an ebook as a PDF document. You open the PDF document with the free program Adobe Reader, which you probably already have installed on your computer. If you don’t, I’ll show you where to download it for free after you purchase.

You can go back to the private “download area” anytime you feel like it – to download all the documents at different times, to download them on multiple computers, or to re-download them if (God forbid) your computer crashes and you lose all your files. The page has step-by-step instructions on how to download all of the files to your computer.

Unless you want to read the ebook on the computer screen, you will need to print it out on your own computer.
The two greatest things about publishing in ebook format instead of sending it in the mail is 1) you get instant access to it once you order, and 2) I get to pass on the overhead savings to you!

“Who will the charge on my credit card be from?”

Your credit card statement will be charged by Clickbank/Keynetics, which is my credit card processing company.


Still Have Questions?

Just email me at rebekah(at)homebakingsuccess.com and I’ll be in touch ASAP.

Learn the recipe to start and grow your own baking business... from scratch! Just visit http://www.homebakingsuccess.com/main.html